Frequently Asked Questions (FAQ)
CLMD Portal – eBook System
1. What is the CLMD eBook System?
The CLMD eBook System is an online platform within the DepEd NCR CLMD Portal that provides digital learning materials, curriculum guides, and instructional resources for teachers and students. It allows users to access, read, and interact with eBooks anytime and anywhere.
2. Who can access the eBook System?
The eBook System is designed for:
- DepEd NCR teachers
- School administrators
- Students (if permitted)
- Other authorized personnel
3. How do I log in to the eBook System?
- Go to the CLMD Portal at [insert portal URL].
- Click on “Login” and enter your DepEd-provided username and password.
- Navigate to the eBook Section to access available materials.
4. How do I access and read an eBook?
- Once logged in, go to the eBook Library.
- Click on the eBook you want to read.
- The eBook will open in a built-in PDF viewer within the system.
- Scroll or use navigation buttons to read through the pages.
5. Can I download eBooks for offline reading?
- Some eBooks may be available for download, while others can only be accessed online due to copyright and security policies.
- If downloading is allowed, a download button will be visible on the eBook page.
6. Is there a way to track if I have completed reading an eBook?
Yes! After finishing an eBook, you must answer a confirmation question below the document.
- Your progress will be recorded in the system.
- Teachers and administrators can track completion rates.
7. Will I receive a score after answering the question?
- Yes! Each eBook comes with a verification question, and you will receive a score based on your response.
- Your score may contribute to your learning progress or professional development records.
8. Can I search for specific eBooks?
Yes! Use the search bar in the eBook Library to find eBooks by title, subject, grade level, or keywords.
9. What should I do if an eBook is not loading?
Try the following:
✔ Check your internet connection.
✔ Refresh the page or log out and log back in.
✔ Make sure your browser is up to date.
✔ If the issue persists, contact CLMD support at [insert support email/contact].
10. Can I suggest an eBook to be added to the system?
Yes! If you have recommendations for additional learning materials, you can submit a request through the “Suggest an eBook” feature or email CLMD administrators.
11. How do I contact support if I encounter issues?
For any concerns, reach out to CLMD Portal Support via:
📩 Email: [insert email]
📞 Phone: [insert contact number]
🖥 Help Desk: Available on the CLMD Portal